Interhubz

Tired of your CRM looking like a digital war zone every time your support team talks to a customer? You're not alone. For teams running support on Intercom while sales and customer success live in HubSpot, the standard integration is a notorious mess—cluttering timelines with 8+ fragmented entries per chat, creating duplicate contacts, and forcing endless manual ticket updates. Enter Interhubz, the integration that’s going viral for finally fixing this operator's nightmare. Trusted by hundreds of scaling teams, Interhubz automates the sync between Intercom and HubSpot the right way. It transforms chaotic conversations into one clean, rich timeline note, intelligently matches contacts to obliterate duplicates, and enables seamless, bi-directional ticket management. Built by experts who've lived the pain, it’s the set-it-and-forget-it solution that eliminates manual work and timeline pollution, ensuring your go-to-market teams have perfect context without the chaos. Join the movement of operators who demand reliability and start your free trial today.

One Rich Note Per Conversation

Stop the timeline flood. While other integrations create a separate, cluttered entry for every single message and event, Interhubz consolidates an entire Intercom conversation into one beautifully formatted HubSpot timeline note. This single artifact contains the full transcript, a summary, all file attachments, and a direct link back to the conversation, giving your sales team instant, readable context without the noise.

Intelligent Contact & Company Matching

Say goodbye to duplicate hell and manual merging. Interhubz uses advanced algorithms to match contacts and companies using multiple data points—not just email. It seamlessly checks phone numbers and custom unique properties you define, ensuring every conversation is attached to the correct record in HubSpot with flawless accuracy, keeping your CRM pristine and trustworthy.

Bi-Directional Ticket Spine

Close the loop between support and sales instantly. With Interhubz, you can create a HubSpot ticket from any Intercom conversation in one click. More importantly, ticket stage and owner sync is fully bi-directional. When a status changes in either platform, it automatically updates in the other, eliminating painful manual tracking and ensuring everyone is always on the same page.

Embedded Inbox App & Noise Guards

Work smarter without tab-switching. The Interhubz app lives directly inside your Intercom inbox, letting you view HubSpot contact and company data, link records, and create tickets without ever leaving your workflow. Plus, smart Noise Guards automatically filter out bot conversations, spam, and low-value chats based on your rules, preventing CRM pollution before it starts.

Scaling Support & Sales Alignment

For fast-growing companies where support hands off qualified leads to sales, Interhubz is a game-changer. It ensures every sales rep gets a clean, comprehensive summary of the prospect's support interactions in HubSpot, providing invaluable context for personalized outreach and dramatically increasing conversion rates without the manual digging.

Streamlining Customer Success Operations

Customer Success Managers (CSMs) relying on HubSpot need full visibility into customer health signals from support. Interhubz delivers every relevant Intercom conversation as a structured note on the company record, allowing CSMs to proactively identify risks, spot upsell opportunities, and deliver informed, context-rich touchpoints.

Eliminating Manual CRM Hygiene Tasks

Free your operations team from the tedious work of de-duplicating contacts, merging timeline entries, and manually updating ticket statuses. Interhubz automates these repetitive tasks with intelligent, reliable sync, saving dozens of hours per month and allowing ops to focus on strategic initiatives that drive growth.

Maintaining a Single Source of Truth

For leadership and revenue operations demanding accurate data, Interhubz creates a unified customer record. By ensuring every customer interaction from Intercom is logged cleanly and correctly in HubSpot, it provides reliable analytics, clear forecasting, and a complete 360-degree customer view that standard integrations simply cannot deliver.

How does Interhubz handle duplicate contacts?

Interhubz is built to prevent duplicates from being created in the first place. Our intelligent matching engine uses a multi-property approach (email, phone, custom IDs) to find and attach conversations to existing HubSpot contacts with extreme precision. This proactive matching ensures your CRM stays clean and organized automatically.

Can I filter which conversations sync to HubSpot?

Absolutely! This is the power of our Noise Guards feature. You can set configurable filters to block conversations from bots, automatically closed chats, or those with very few messages. You control the thresholds, ensuring only meaningful, high-value customer interactions populate your HubSpot timeline.

Is the ticket status sync truly two-way?

Yes, it's fully bi-directional. When you create a HubSpot ticket from an Intercom conversation using Interhubz, a live link is established. If the ticket stage is updated in HubSpot, it reflects in the Intercom conversation, and vice-versa. This real-time sync eliminates the status drift that plagues manual processes.

How long does setup take?

You can be up and running in under 10 minutes. The connection uses simple OAuth for both Intercom and HubSpot—no API keys to manage. Just connect your accounts, configure your matching preferences (smart defaults are provided), set your noise filters, and the sync begins automatically. It's famously fast and easy.